Capgemini Recruitment 2023: Looking for an exciting opportunity to kick-start your career? Apply now for Capgemini’s Service Desk Analyst Off Campus Drive and get the chance to work with one of the world’s most innovative tech companies.
About the Role:
| Job Category | Private Jobs |
| Job Role | Service Desk Analyst |
| Qualification | Any Graduate |
| Total Vacancy | Various |
| Experience | 1-3 Years |
| Job Location | Mumbai |
| Salary | As per norms |
Capgemini Careers 2023 – Job Description
- Experience in technical /Global Service Desk/IT Service Desk role.
- Excellent verbal and written communication skills.
- Excellent phone skills and the ability to be courteous and engaging on a consistent basis.
- Excellent customer service skills that build high levels of customer satisfaction.
Capgemini Careers 2023 – Qualification & Skills
Primary Skills
- Experience in ticketing tool like BMC remedy, ServiceNow etc
- Good knowledge and experience in Windows OS.
- Good troubleshooting skills in O365, outlook, email related services, BYOD, MDM etc.
- Global Service Desk/IT Service Desk/ IT Helpdesk experience
Secondary Skill
- Good Knowledge on Skype, Teams
- Experience in Networking – LAN, Wi-Fi, VPN, internet, intranet, SSO etc.
- Good Experience in Encryption software’s like Bit locker, Sophos, PGP etc.
- Proactive problem solving, analytical mindset & customer centric approach
Eligibility Criteria for Capgemini Recruitment
- Qualification – Any Graduate
- Experience – 2020, 2021, 2022, 2023 Batch Freshers
Common interview questions asked during Capgemini Off Campus Drive with sample answers
- What makes you unique?
- Tell me about yourself and your qualifications.
- Why do you want to work at this company?
- What interests you about this role?
- What motivates you?
- What are your greatest strengths?
- What are your greatest weaknesses?
- What are your goals for the future?
- Where do you think you’ll be in five years?
- What did you like most about your last position?
- What did you like least about your last position?
- Can you tell me about a difficult work situation and how you overcame it?
- How do you respond to stress or change?
- How do you handle conflict at work?
- What is your greatest accomplishment?
- How do you define success?
- How do your skills align with this role?
- Why should we hire you?
- Why are you leaving your current job?
- What is your salary range expectation?
- Do you have any questions?
- What are you passionate about?
- What is your teaching philosophy?
- What does customer service mean to you?
- Tell me about your work experience?
- How do you work under pressure?
- What is your dream job?
- What can you bring to the company?
ANSWER : https://www.indeed.com/career-advice/interviewing/top-interview-questions-and-answers
How to Apply for Capgemini Recruitment 2023?
Qualified competitors apply this drive in online through the link below ASAP. Shortlisted Candidates will get the venue details and selection procedure through email.
Step#1: Go to the above link, enter your Email Id and give submit.
Note: If Already Registered, Directly Apply Through Step#4.
Step#2: Check your Inbox for Email with subject – ‘Please confirm your subscription ‘
Step#3: Open the Email and click the confirmation of your Subscription. Everything is DONE !
Step#4: