Accenture Careers 2023 – Freshers – Associate – IT Help Desk
Accenture Careers 2023 : Accenture has to recruit candidates for New Associate – IT Help Desk position through off campus in Hyderabad. The candidates who are Finished in BE / B.Tech / Any Degree are eligible to apply for this position. Applications are invited from eligible applicants. Therefore, those who are eligible and interested should apply online.
About the Role:
- Job Category : Private jobs
- Job Role : New Associate – IT Help Desk
- Qualification : BE / B.Tech / Any Degree
- Total Vacancy : Various
- Experience : Freshers (2019, 2020, 2021 and 2022)
- Job Location : Hyderabad
- Salary : Best in Industry
Job Description For Accenture Careers 2023:
- You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions.
- You will also be responsible for closing the fault and complaints within SLA's.
- You will be working as a part of IT Help desk team assisting in application related technical issues.
- You will be responding to the incidents / issues reported by customer predominantly through voice Interaction and through email,web tickets & remote support.
- This role is aligned to our Customer Service Technology Support team which works on providing technical assistance on the use of specific systems, software and infrastructure and in troubleshooting of technical problems.
Responsibilities :
- In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines.
- Your expected interactions are within your team and direct supervisor.
- You will be provided detailed to a moderate level of instruction on daily work tasks and detailed instruction on new assignments and the decisions that you make that would impact your work.
- You will need to be well versed with basic statistics and terms involved in the day to day business and use it while discussing with stakeholders.
- You will be required to help in the overall team's workload by managing your deliverables and help the team when required.
- You will be an individual contributor as a part of a team, with a predetermined focused scope of work.
Step by step instructions to Apply for Accenture Careers 2023:
Qualified competitors apply this drive in online through the link below ASAP. Shortlisted Candidates will get the venue details and selection procedure through email.
Step#1: Go to the above link, enter your Email Id and give submit.
Note: If Already Registered, Directly Apply Through Step#4.
Step#2: Check your Inbox for Email with subject – ‘Activate your Email Subscription ‘
Step#3: Open the Email and click the confirmation of your Subscription. Everything is DONE !